Technology is woven into almost everything we do, from collaborating on projects to connecting with clients. Making sure we handle this technology correctly is important for the efficiency and security of your entire business. In this month’s newsletter, we just wanted to go through a couple of actions that can help any professional improve their technology.

There are a few occasions that we get a very apparent example of how important basic cybersecurity is, regardless of where you are, and this year’s National Football League draft is one such example.

For those who don’t follow the NFL or the draft proceedings, multiple draftees received prank calls during the process, although one in particular is applicable to businesses of all kinds. Let’s examine this situation to reinforce a few critical cybersecurity best practices.

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

Starting a small business is exciting, but keeping it running is the real challenge. Many businesses start with a great idea, a solid customer base, and high hopes, only to crash and burn because of avoidable mistakes. If you’re a small business owner or planning to become one, watch out for these three major pitfalls that can sink your business faster than you can say bankruptcy.

If your business owns more than one computer, you’ve got tech to track. Laptops, monitors, printers, routers, projectors, phones; it all adds up fast. If you’re not keeping an eye on it, you could end up with missing gear, surprise inefficiency, or worse, security problems. That’s why tracking your hardware isn’t just a nice-to-have. It’s a need-to-do.

Technology doesn’t just support modern businesses, it drives them. Whether it's handling customer transactions, storing data, or running day-to-day operations, companies depend on their IT systems to work reliably. But what if you could spot problems before they actually cause trouble?

Technology is no longer just a support function for a business, it's a critical driver of business performance, security, and competitiveness. As systems age and newer solutions are implemented, the need to evaluate and upgrade your technology becomes important. While it’s easy to maintain the mindset of reactive maintenance, relying on outdated technology can quietly hinder growth and expose your organization to significant risks.

Data storage can be difficult for SMBs to manage, but the cloud can make it significantly easier (and cheaper). There are real, tangible benefits of using the cloud for your data storage needs. Today, we’ll look at three major reasons why your organization should have cloud storage on its list of tech infrastructure priorities in the coming months.

Bring Your Own Device, or BYOD, is a common approach for businesses that want to take advantage of mobile technology to kickstart productivity. Instead of supplying each individual employee with company-owned devices, businesses allow employees to use their own devices for work-related purposes. While this is great on the budget, it’s only really effective (and safe) if the employee prioritizes security on their devices; otherwise, it’s a liability.

You open your email and you have a message claiming your bank account has been compromised. You click the link, log in, and, whoops, you just handed your credentials to a cybercriminal. You’ve been a victim of phishing, where scammers bait you with fake messages and reel you in like an unsuspecting fish. You don’t have to be their next catch. Here’s how to recognize and fight back against phishing attempts.

When Microsoft rolled out Windows 10, it was a big deal, especially since Windows 8.1 wasn’t exactly a fan favorite. Now, ten years later, Microsoft is officially pulling the plug on Windows 10 support as of October 14th. If you're still running it, it’s time to start thinking about your next move.

In business, paper tends to pile up, gets lost, and sometimes mysteriously multiplies overnight like gremlins exposed to water. If your business is drowning in paper or struggling to find important files, it might be time to consider digital document management. But when exactly does it make sense to invest in this technology? Let’s break it down.

If it feels like scammers are everywhere, it’s largely because they are. Every day, they’re cooking up new ways to trick people into giving up money, data, or access to their accounts. One of the biggest problems we run into is that we’re bombarded with so many scam warnings that we start tuning them out. That’s called threat fatigue, the phenomenon when you get so tired of hearing about security risks that you stop paying attention. That’s exactly what scammers want.

Besides all of those people who are advocating for the scaling back or non-implementation of tools to save jobs, most people understand the benefit of automation when it makes sense. Not only do machines tend to do certain tasks more effectively, they never willingly take a day off. Unfortunately, for every task that needs to be completed less than half can be automated, and that number drops even further when you take into account everything a human does at their job. Today, there are very few jobs that can be fully automated; even as AI has begun to be used more for business. This week, we wanted to discuss why automation may not be the answer you are looking for and why training humans holds a lot of value.

We’ve all had to confirm we’re not a computer when attempting to log into an account. This is the core purpose of what once was called CAPTCHA… the Completely Automated Public Turing test to tell Computers and Humans Apart. However, it seems surprising that computers don’t easily overcome these simple-seeming tests.

Let’s dig into why these simple tests actually are effective at differentiating between human users and automated bots.

Imagine waking up one day to find your phone wiped clean with no contacts, no photos, and no messages. Now, picture this happening to an entire business, where all their files, data, and systems are gone. Scary, right? That’s why businesses need a Disaster Recovery (DR) system. It helps them bounce back when things go wrong. Here’s how to build one.

If your business wants to save money, you might consider cutting down on printing. Although paper documents have always been important, they can take up a lot of space and be a hassle to manage. This month we discuss how you can lower your printing expenses and organize your documents more easily.

Your company’s ability to keep its digital information safe depends largely on how well its technology performs. This is why it’s crucial to teach your employees how to protect your company’s data. To start, it’s important to understand your organization’s security posture. This refers to how actively you or your team work to protect your online presence. With the growing use of cloud applications and remote work becoming more common, every employee plays a role in keeping the company secure. This month we talk a little bit about creating a security culture designed to keep your data and information systems secure. 

Happy Valentine’s Day! Today is a day to celebrate love, romance, and every butterfly that has ever fluttered in a stomach. However, the greatest loves can bring the greatest sorrow… particularly when the time comes to say goodbye.

Take Windows 10, for instance. PC users have loved the OS for a decade, but in a few short months, it will no longer be a good relationship for anyone—particularly business users—to maintain.

Nowadays, the average business leans pretty heavily on mobile devices to some degree, particularly as they make business productivity—and thereby, competitiveness—more easily attainable. However, this also makes it essential that a business using mobile devices has a means of managing them effectively.

Let’s explore the concept of mobile device management, and discuss some ways that your business can take advantage of it.