Computer Consulting Service Blog

When a company experiences a cyberattack, the consequences go far beyond a single ransom payment. The financial fallout can be massive, with the average cost of a data breach now reaching over $4.88 million globally.

Cyberscams can be incredibly well-crafted and dangerous, and a significant portion of this danger stems from the scammer's ability to effectively utilize the psychological triggers that we all possess to some degree. Modern security training tends to focus on what signs we all need to keep an eye out for—and for good reason—but it does little to explore why modern scams are as effective as they are.

Let’s fix that by taking a moment to examine the tricks the scammers play so you can be that much more prepared to stop them by understanding how they work.

You open your email and you have a message claiming your bank account has been compromised. You click the link, log in, and, whoops, you just handed your credentials to a cybercriminal. You’ve been a victim of phishing, where scammers bait you with fake messages and reel you in like an unsuspecting fish. You don’t have to be their next catch. Here’s how to recognize and fight back against phishing attempts.

Communication is a big part of business. It builds the collaborative space needed to efficiently get work done and provides the platform in which to handle any and all customer concerns. In today’s blog we are going to go through all the things that makes Voice over Internet Protocol (VoIP) one of the most valuable pieces of technology any organization can implement.

Managing the large number of devices in a modern office requires effective tracking and monitoring. The challenge lies in keeping tabs on each device, identifying users, and monitoring usage patterns. If your technology isn't currently being tracked, it's important to start doing so. The implementation of an inventory management system offers a more efficient and streamlined approach to this task.

Data backup always sounds like a simple process, but if you truly want to rely on your backup, it needs to be absolutely infallible. That is the objective behind an IT appliance known as the BDR, which stands for Backup and Disaster Recovery.

We’re no strangers to talking about artificial intelligence. It’s been a somewhat regular topic on our blog and in our newsletters. AI is interesting—it’s sort of this odd technology that for many years, the average person didn’t know what to do with it. Now, it feels like AI is the dominating new technology of the year. What happened? Will it stick? Can a business take advantage of it? 

Business has changed dramatically over the past decade. Costs have been rising. That means that businesses, just like everyone else, have to pay more for everything. This creates a situation where they may need to scale back on some things and not be as aggressive as was once possible. One way that most businesses can get around this is by investing in collaboration. Luckily for them, technology has been getting more collaborative. Let’s take a look at three ways collaboration has found its way into business.

No matter how big your business is, you’ll always have technology expenses. It’s just a fact of the current workplace, and your profits will be inexorably tied to how well your IT works for you. Furthermore, the more IT costs rise, the more impact small and medium-sized businesses will feel from them. Today, we wanted to address this issue and how you can minimize the frustrations that stem from seemingly uncontrollable technology costs.

Technology spending is an issue that every business has to confront. There are a lot of options out there and a lot of promises made of which many won’t ever come to fruition, so it’s important to know exactly what it is that your business needs before committing to any technology investment. This month, we discuss six variables to consider when deciding on your next technology move. 

Successful businesses and influencers use social media to great effect, no matter the service, but as with most accounts in a connected world, security is extremely important and can influence your own use of social media. Let’s discuss some ways that you can keep yourself safe while using social media and how smart use of social media can improve the security of your business, too.

It is undeniable that businesses have increasingly been relying on technology. The past year has been especially digital as millions of people were working remotely. Many of these people required some type of technology support. Today, we are going to discuss how companies like ours were able to provide comprehensive IT support to so many people while they worked from home.

Saving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

Your identity has quite a lot of value, especially in the wrong hands. Security firm ZoneAlarm put together some numbers in 2011 concerning identity fraud, and it even shocked us. Let's talk about a few of these statistics and what it means.

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Fayettville small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.