Business technology is the foundation of modern enterprises, crucial for growth and competitive advantage. Yet, many organizations fall into a critical trap: becoming too attached to their initial technology investments, even when they've become a liability.

One of the most common criticisms of generative AI tools is that they often “hallucinate,” or make up information, making them somewhat unreliable for certain high-stakes tasks. To help you combat hallucinations, we recommend you try out the following tips in your own use of generative AI. You might find that you get better, more reliable outputs as a result.

From the classic Nigerian Prince emails to the cleverly crafted fake invoice, malicious digital correspondence is a constant threat to a business. It's not just about losing a few bucks, either. A successful phishing attack can cripple your operations, compromise sensitive data, and even lead to your company's demise.

Remember the stereotypical hacker? A lone kid in a hoodie, fueled by caffeine and curiosity, breaking into a system just for the thrill or bragging rights? That image is obsolete. Today, hacking has evolved from a counter-cultural movement into a sophisticated, multi-trillion-dollar global industry.

We’ve seen firsthand how the shift to remote work has revolutionized business operations. However, one area still causes friction for many business owners: the virtual meeting. A poorly executed remote meeting isn't just a time-waster; it can drain productivity and disengage your team, damaging your company culture. Today, we outline a few tips that show that with the right strategy and tools, your remote meetings can be even more effective and engaging than their in-person counterparts.

Now that AI has entered the mainstream, more businesses are implementing these tools into their daily operations. Tasks like drafting emails, brainstorming for a new project, or debugging code have all been made easier. Here’s the secret to making the most out of AI: you get out what you put in. What do we mean by this? Let’s find out.

Happy Halloween! Tonight, ghosties and goblins will roam from door to door, collecting candies along the way. This is to be expected. Less expected are the cyberthreats and attacks that darken the doors of modern businesses of all shapes and sizes.

Let’s talk about the things you need to do to keep your business safe, inside and out, every night of the year.

Think about all the online accounts you have, from social media to banking to email. With so many accounts, it's crucial to make sure they're secure. Creating a strong, unique password is one of the best and easiest ways to protect yourself from hackers. Here’s how you can create passwords that are hard to crack and keep your digital life safe.

Let's be real: email attachments are a huge part of your digital life. They're also a favorite sneaky entry point for hackers, viruses, and scams. We've all been there, a quick click before we even think. That split second of laziness can turn into a massive headache for you and your whole job.

Before you tap that little paperclip and potentially wreck your day (or your company's network), you need to take a beat. This is your essential checklist for safely opening files sent via email.

Starting a business requires a certain mindset, one that demands a certain disdain for failure. This entrepreneurial mindset might actually hold you back from seeing success with your business’ technology, however. This month, we want to explore how the same mindset that has allowed you to build your business to where it is today is actually getting in the way of effective technology implementation, as well as what you can do about it.

If you run a business you know that downtime isn't just an inconvenience, it's a problem. That's where failover comes in. If you've ever wondered how major websites and services seem to stay operational even when something goes wrong, failover is a key part of the answer.

Your business’ relationship with IT has a direct correlation to how well it operates. If your technology fails, your business suffers productivity losses, as well as financial ones due to decreased reliability in the eyes of customers and clients. One of the best ways to ensure you’re following through on the promises you make to your customers is to implement a proactive IT strategy to replace the reactive approaches seen in the past.

It's a familiar challenge for businesses: how do you build customer loyalty and a strong user experience while also making sure that their data is protected? Sustainable success depends on mastering this delicate balance. Instead of choosing one over the other, the goal is to optimize data protection without hindering your ability to engage customers and drive growth.

Disruptions, from natural disasters to cyberattacks, can hit any business. A strong business continuity plan (BCP) is essential to protect your company, employees, and customers. It’s an investment that helps you handle the unexpected and get back on your feet quickly.

Here are the key dos and don'ts for building your plan.

Running a business can feel like a constant battle against inefficiency. There are innumerable reasons an organization doesn’t meet productivity standards. Fortunately, however, technology provides powerful tools to identify and eliminate these problems. Here's how you can use technology to find and fix inefficiencies in your business.

AI is no longer a futuristic concept; it's a powerful tool that smart business owners use to their advantage. Many companies struggle to move beyond the hype and effectively integrate AI into their operations. Making the most of your AI initiatives requires a strategic approach. Here are five essential tips to help you succeed.

Cloud computing has become a game-changer for businesses of all sizes, making collaboration easier and more efficient than ever before. By providing a centralized, accessible platform, the cloud breaks down traditional barriers to teamwork, whether teams are in the same office or spread across large distances.

Here are four key ways cloud computing enhances collaboration:

While data might be the new currency, your own business’ data might be a bit too messy to make full use of. You might be paying to store it and protect it, but you’re not doing as much with your data as you’d like. Here’s how businesses find themselves with these “data graveyards” and why it essentially functions like a debt rather than an asset.

Business owners have a lot of duties and responsibilities, and while you can hire a lot of people to cover some of the more stressful ones, it might feel strange to outsource your company’s technology management. You know IT is important, so that’s why you feel like you have to do it yourself, or at least in-house, but in reality, you’re the last person who should be working with your technology—and we’ll explain why.

You're in the middle of a crucial presentation, and suddenly, your screen freezes. Or perhaps your customer relationship management (CRM) system goes down during peak sales hours. Your first instinct might be to panic, to hit every button, or to call everyone you know. This month, we talk about how overreacting to your technology troubles can be just as bad as the troubles themselves.