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Computer Consulting Service Blog

Computer Consulting Service has been serving the Fayettville area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Bases Should a BDR Cover?

What Bases Should a BDR Cover?

As much as you hope it will not happen to your business, a disaster could very well strike at any time—statistics have shown as much to be true. To remove some of the risks associated with disasters and the data loss they lead to; we recommend that you implement BDR into your business continuity strategies.

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Are Apple Devices Immune to Threats? Don’t Bet On It

Are Apple Devices Immune to Threats? Don’t Bet On It

For a very long time, Apple has been requested to share a workaround for their platform security with law enforcement, which the company has refused outright. Their argument has been that doing so would inherently undermine their lauded security. Well, the feds have given up asking, because they went ahead and developed a workaround themselves… and in doing so, have revealed that iOS isn’t quite as secure as it was purported to be.

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Improving Society Through Technology

Improving Society Through Technology

Ask someone what they think social media has done for society, and you will likely hear a series of complaints about how it is the driving force behind the most divisive period in human history. While their perspective is interesting, it is also wrong. Today, we thought we would take a look at how some of today’s most controversial technologies are working to improve society. 

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Tip of the Week: Use Confidential Mode in Gmail to Feel Like a Secret Agent (or Secure Your Emails)

Tip of the Week: Use Confidential Mode in Gmail to Feel Like a Secret Agent (or Secure Your Emails)

Gmail is as secure as any comparable email platform, but there may be some messages you send that you’d rather not have hanging around in someone’s inbox. However, did you know that Gmail enables you to send messages that delete themselves after a set timeframe… while also preventing the contents from being forwarded, downloaded, copied, or printed?

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Some IT Changes Can Be Problematic for Your Business

Some IT Changes Can Be Problematic for Your Business

The realities of the past year have made some businesses look to adjust their operational strategies. Many businesses that are, look to technology deployments as a way to make these adjustments. If the deployments don’t go as planned, however, it can have a major impact on business operations.

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How You Can Use Workflow Automation to Make the Office Better

How You Can Use Workflow Automation to Make the Office Better

While a lot of the focus on any business’ use of technology may be on its front-facing solutions, there’s a lot to be said about the technology solutions that power these businesses behind the scenes. Let’s consider a few ways that businesses are benefiting from automating some of these background processes.

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Prioritizing Security with Your Messaging Apps

Prioritizing Security with Your Messaging Apps

If you asked your average person whether they are okay with their personal information being taken and used by businesses, you’d probably come across quite a bit of dissent. Ironically, it seems that people will give it right over via social media programs, but you are beginning to see some pushback when using apps. WhatsApp, the messaging app owned by Facebook, that is known for end-to-end encryption, has told users that they will soon be forced to share their personal data with Facebook.

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Helpful Features Found in Google Docs

Helpful Features Found in Google Docs

Within Google Workspace is Google Docs, a useful word processing solution that can be accessed through your web browser. In case you’re new to using Google’s productivity software, we have decided to assemble a short introduction to some of Google Docs’ most useful tools and features.

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How Employees Can Cause a Threat, and How to Avoid Them

How Employees Can Cause a Threat, and How to Avoid Them

What would you consider to be the biggest threat to your business and its continued operations? Cybercrime? A natural disaster? What if I told you that it was the team members that you have employed—whether they meant to be or not? This is the hard truth that you need to prepare your business to resist.

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Are Your Employees’ Smartwatches Security Risks?

Are Your Employees’ Smartwatches Security Risks?

The smartwatch is one of the most popular gifts given to technology lovers; and, they have quite a bit of utility. They can help improve communication, health, and of course give them a sleek accessory. One problem that people don’t often consider is how their employer has to handle the influx of smartwatches and other IoT devices that are brought to work after the holidays. Today, we’ll briefly discuss how Internet of Things devices could be security risks and what a business should do about it. 

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What the Retirement of Adobe Flash Means to Your Business

What the Retirement of Adobe Flash Means to Your Business

Once December 31st brings the New Year around, support for the once-popular Adobe Flash Player will officially end. Of course, it isn’t every day that a 24-year-old software is taken out of commission, so it only makes sense to wonder how much this will impact businesses.

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Improve Your Business’ Wi-Fi

Improve Your Business’ Wi-Fi

Today, most businesses (and homes) depend on their Wi-Fi. It provides a lot more flexibility and value than a wired connection in many instances simply because people use a lot of wireless devices today. Today’s wireless internet is easier to install, is faster than ever, and works to protect network security better than ever before, once it is set up correctly. Today, we’ll give you a few tips you should know on how to successfully implement a Wi-Fi platform. 

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Taking a Look at Social Media Use by Company Size

Taking a Look at Social Media Use by Company Size

Social media has turned out to be a culture-defining technology. The massive amounts of people that use the services each week, and the large amount of time people spend on these platforms, makes them important resources for the lion’s share of businesses. The fact that the average user spends around two hours and 24 minutes per day perusing their social media gives businesses opportunities that weren’t available to them only a few short years ago. Today, we thought we would give you a look at how different sizes of SMBs utilize this technology. 

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How Businesses Can Use AI to Their Benefit

How Businesses Can Use AI to Their Benefit

As technology has become smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can use. Let’s take a few minutes to consider the various ways in which AI can be used to support businesses.

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When the People You Trust Phish You

When the People You Trust Phish You

Having success in business often relies on developing trustworthy relationships. You have to trust your vendors and suppliers to get you the resources you need, you need to trust your staff to complete their tasks without putting your business in harm's way, and you need to trust your customers to buy the products and services that you offer. Running counter to these necessary bonds of trust are people actively soliciting people’s time, energy, money, and attention for their own selfish purposes.

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VoIP Can Be a Game Changer

VoIP Can Be a Game Changer

Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Today we’ll tell you a little bit about VoIP and tell you how it can drastically improve your business’ communication.

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Tip of the Week: 5 Ways to Easily Identify a Phishing Attack

Tip of the Week: 5 Ways to Easily Identify a Phishing Attack

If you’ve been reading this blog for any length of time, you’ve seen us reference a phishing attack. Whether you are being asked by some supposed Nigerian prince to fork over money or you are getting an email by what seems to be your bank that directs you to download an attachment, you are probably a potential victim of a phishing scam. The difference between being a potential victim and a victim is knowing how to identify it. Today, we’ll give you five ways to identify a phishing message so that you—or your company—won’t be scammed.

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Businesses Need Data Backup to Manage Risk

Businesses Need Data Backup to Manage Risk

If there is one thing we tell every would-be client of ours, it is that it is essential that they secure their data with a comprehensive backup and recovery system. This is not to make our lives easier or to sell products, it is a fact, and said strictly for their own benefit. Even the smallest organizations need protection against situations that could put all their staff’s hard work in jeopardy. Let’s take a look at why backup is so important.

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Phishing is a Threat, Even By Phone

Phishing is a Threat, Even By Phone

Telework has become crucial for businesses to sustain themselves right now, as remote work became a hard and fast requirement in the face of the coronavirus. However, if businesses aren’t careful, they could trade one issue for another in exposing themselves to security threats.

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Three Ways (Out of Many) That VoIP Boosts Productivity

Three Ways (Out of Many) That VoIP Boosts Productivity

VoIP—Voice over Internet Protocol—is an incredibly useful tool for today’s businesses to make use of, especially in terms of improving productivity. Let’s consider a few capabilities that can give you and your team a leg up.

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