Cloud computing has been a godsend for many businesses by providing the flexibility and scalability they need to grow and enhance their offerings. Cloud computing, of course, also provides some capital cost reduction. There is no question that the cloud brings plenty of benefits to companies small or large, they now have the ability to pay per month for the computing resources they were making hefty capital investments for not too long ago; and, by-in-large, these investments pay off. 

So, you’re busy working, when suddenly your computer crashes…what do you do? Naturally, your first response should be to reach out for support. Let’s go into how your acquisition of support may go, even if your issue cannot be resolved remotely.

We are in the midst of a phenomenon known as The Great Resignation, and like many other time periods in the past with “great” in their title, they are anything but that. In this case, the Great Resignation has to do with people leaving their jobs without having new ones lined up, creating a lot of problems for businesses with employee turnover. Let’s take a look at the Great Resignation and what it means for small businesses.

The Google My Business application has assisted business owners in managing their online presence for some time now, having gone through numerous name changes in its time. However, Google has one final change planned for its application. 

With the world changing in the past two years, work strategies have changed substantially. Now businesses that once were anti-remote work are embracing the strategy. This means that the way they need to manage their IT has to change with the times. Unfortunately, threats also evolve. Hackers and scammers are now doing more to target virtual private networks. Let’s discuss what you can do about it. 

With the holidays fast approaching, people are ready to go out and find the best, most perfect gifts for their loved ones. That said, people don’t want to spend their money frivolously; they want to find the best deals while they are available. We’ve compiled a list of some of the best Black Friday and Cyber Monday deals that have been announced so far.

Businesses have always relied on technology in at least some capacity, whether it’s hosting an email server or platform or using a word processor for various tasks. Many companies, however, struggle with technology procurement, management, and maintenance for a variety of reasons. Let’s take a look at what some of these reasons are, as well as how managed services can relieve these pressures to create a better experience for your company as a whole.

We’re all aware of the outage that Facebook experienced a few weeks before it announced its Meta rebrand, which prevented users around the world from accessing the services that the social media giant provides. While it may not sound like a huge deal that people couldn’t share their thoughts with one another for a short time, the ramifications stretched far beyond the inability to scroll through a Newsfeed.

When you browse the articles available on our blog, you might see the words “managed services” a lot. That’s because we firmly believe that managed services are the solution to a lot of problems that small and medium-sized businesses have with technology management, maintenance, and acquisition. How can managed services help your business push past its limits and establish itself as a powerhouse in the local market? Let’s take a look.

Having a network-connected printer is pretty great, but there might come a time when you must know what the IP address is. Let’s go over how you can find your printer’s IP address in the settings for Windows 10 and why you might need to know this information.

Network security is remarkably important for businesses, whether they are small organizations or large enterprises, regardless of industry or number of clients served. Your company needs to take it seriously, which means that you need to actively monitor your network for signs of intrusion. Let’s take a look at what goes into network monitoring.

While we certainly have a lot to say about the benefits of the right IT solutions, even we can acknowledge that there is a point of diminishing returns. So, how much technology is too much technology, specifically in terms of the software your team relies on? Let’s explore some of the warning signs.

A lot of people spend the modern workday with headphones on or earbuds in, listening to music as they work or communicating through a headset. That makes it inevitable that these devices will get dirty. Let’s go over how these devices can be safely cleaned to get rid of the grime that nobody wants to be wearing on their head.

Even the most cautious employee could fall victim to a well-placed and well-timed phishing email. What are some factors that contribute to the success of these attacks, and what subject lines in particular should people be cautious about? A recent study takes a look at what goes into a successful phishing attack, and you might be surprised by the results.

When you invest in a new technology solution, you might be wearing your rose-tinted glasses and expecting too much from the solution right out of the box. We all have expectations for what we want the solution to accomplish, but sometimes these expectations simply are not realistic. Let’s take a look at some common misconceptions people have about technology in the workplace, especially in regards to implementation.

Workplace burnout is a serious issue that can have far-reaching impacts in your business. Therefore, it is critical that you can identify when one of your team members is starting to feel it, and know what you can do to help reduce it. Let’s go over what can lead to burnout, as well as a few ways to remediate it.

You often hear about malware that infects desktop PCs, laptops, or servers, but other types of malware that infect mobile devices also exist. One such malware, a threat called TangleBot, has been discovered, and it can become seriously problematic for both workers and consumers utilizing Android devices—especially in today’s mobile-centric workplace.

No one ever hopes that they have to take advantage of their disaster recovery solution, but it is something that every business needs to have in order to sustain operations even in the worst of times. Understanding how these solutions work, as well as the goals your organization has for them, are critical to recovering post-disaster.

When was the last time that you took a hard look at your business’ technology? How old are some of the devices that you rely on each day? These are critical questions to answer if you want your business to succeed. Let’s discuss why upgrading is so important, and how to determine when the time to upgrade comes.

Sometimes technology just doesn’t do what we need it to, an annoyance that leads most users to call the help desk for assistance. While this is certainly well and good, we thought we would share a couple of tips that you can use to save some time for both yourself and your help desk, hopefully leading to a faster and more efficient way of troubleshooting problems.